Privacy and Security

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this site is 100% secure

We value your trust,

so here's the bottom line:

- We only ask you for the essential information, we need to process your order

- We use the most secure technology available to make certain no one else can access your information

- The personal information we collect will not be sold, rented or leased

Our Security Policies

Why shopping here is safe
At River Road and Trail, protecting your information is fundamental. All online transactions are handled with industry-standard SSL encryption. When you place an order online, your personal information and credit card information are encrypted (scrambled) using this technology before being sent over the Internet. This makes it virtually impossible for your information to be stolen or intercepted while being transferred through cyberspace (the Internet). When we receive your order, it is kept encrypted until we're ready to process it.

How Can You Be Sure Your Connection is Secure
Simply look at the lower right-hand or left-hand corner of your browser window after accessing a server. If you see an unbroken key or a closed lock (depending upon your browser), the SSL is active and your information secure. You can also double-check by looking at the URL line of your browser. When accessing secure server, the first characters of the site address will change from 'http' to 'https.'

Our Safe Shopping Guarantee
In general, under U.S. federal law, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable, River Road and Trail will pay the entire amount for you, up to the full $50.00 as long as 1) you have notified your credit card company in accordance with their reporting procedures, 2) the unauthorized use of your credit card resulted from no cause of your own, and 3) the loss resulted from purchases made at River Road and Trail while using our secure server.

Our Policies to Protect Your Privacy

Personal Information
When you purchase our products over the phone and on-line you provide us with information. The information we receive may include your name, mailing, billing and/or shipping address, telephone number, driver's license number, birth date, form of payment, e-mail address, product preferences, and of course what you purchased. If you use a credit or debit card or pay by check, the information we receive will include your account number and your form of payment. River Road and Tail uses the information you provide to service your account, and to bill your account, to ship an order to you, and to provide warranty service on products you purchased. However, the personal information we collect will never be sold, rented or leased to anyone or any business - that's our gurantee

Cookies
When you shop on our website we use a cookie to keep track of your shopping cart. We don't use it to spy on you, we don't collect information about where you've been surfing, or what sites you're going to visit after you leave us - we really don't want to know - just make sure it wouldn't embarass your mother if she knew.

Children's Online Privacy Protection Act (COPPA)
At River Road and Tail the safety of your children is very important to us. Consequently, River Road and Tail does not knowingly or intentionally collect information from children under 13 without prior parental consent. If you are under 13 and wish to purchase items from River Road and Tail or wish to provide personal information, please ask a parent or your guardian for assistance. River Road and Tail can not prohibit minors from visiting our website and must rely on parent(s) or guardian(s) to decide which materials are appropriate for children under 13 to view.

Legal Requirements
On rare occasions, we may be required to disclose personal information pursuant to lawful requests, such as subpoenas or court orders, or as required by applicable laws.

Further Emails from River River Road and Tail
We would like to be able to stay in contact with you after you make your purchase, to keep you up to date on warranty information, and to send you notices of special offers we may have from time to time, but we promise not to make a nuisance of ourselves. If you don't want to here from us again drop us an email at customerservice@riverroadandtrail.com

Thanks for your interest in our business, if you have any question or concerns don't hesitate to let us know.

River Road and Trail is a Trademark of Advantage Performance, Inc.